Step 2 · Fix · fixed scope · fixed price
I build the fix. You run your business.
Done-for-you builds, from one small automation on a monthly retainer to a full system from $4,500. Quoted in writing before I start; a Report fee, if you had one, comes off in full. No platforms to learn, no dashboards to babysit.
The fixes that come up again and again.
Every business leaks differently. This is what the work usually looks like: not a menu, and not a minimum. The call decides the order.
Phone and lead capture
Capture enquiries, gather the relevant details and pass them to the right person. The questions and handoff fit your business, with human escalation where judgment is needed.
Quote follow-up
Every quote chased on a schedule, politely, in your voice, until it's a yes or a real no. The quietest money in your business.
Everyday operations
Documents filed, records updated, dictated notes tidied and recurring reports prepared. Less repetitive work across the tools your team already uses.
Website chatbot
Trained on your pages and your own answers. It handles the questions you answer forty times a week and hands the real enquiries to you with a name and a number. Small setup fee, monthly retainer, and I run it.
Digests and recaps
A twice-daily digest of Slack and email with a link back to every thread. Meeting recaps posted where the team reads them, in two clicks. The inbox stops running your day.
Documents that file themselves
Invoices, receipts and contracts detected as they arrive and filed where the bookkeeper expects them, named so nobody has to ask.
Systems that talk to each other
The CRM, the calendar, the accounts package you already pay for, connected, so information typed once lands everywhere it should.
The tool you should just buy
Sometimes the right build is no build. If a dictation app, a scheduling tool or a form does the job, I say so, point you at it, and you keep your money.
Free call, paid Report, or straight to a build.
You don't climb them in order. If the problem and the scope are already clear, we skip to the quote.
| Line | Single automation or chatbot | Full system, e.g. the receptionist |
|---|---|---|
| Setup, once | A setup fee, quoted on the call. Example scope: one digest, one filing automation, one chatbot trained on your pages. | From $4,500, fixed scope, in writing. What moves it up: integrations, a second handoff path, more than one number. |
| Running, monthly, required | A smaller retainer: running it, and fixing it when a supplier changes something. | The phone line, the minutes and my monitoring, typically several hundred dollars a month at single-shop volumes. Exact figure in the quote. |
| Optional | Fractional AI Partner: ongoing improvement, the next leak found before it costs you, by application. The Profit Leak Report: the deep, documented diagnosis, $1,500, credited in full toward a build within 60 days. Nobody has to buy it to discuss an obvious build. | |
Read next: builds like these, written up honestly
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The four automations a small team should build first
Start with the four copy-paste leaks: recaps nobody shares, inbox checking, invoice downloads, messages typed twice. The test, the order, what stays human.
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Five workflow automations delivered for Chimpy
Five completed workflows for Chimpy: Slack recaps, message digests, invoice filing, dictation cleanup and a Friday summary. Time savings remain estimates.
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Auto-save invoice PDFs to Google Drive from email and apps
How a workflow spots invoice PDFs in email and apps, names them by date, vendor and amount, and files them in one Google Drive folder. Never pays or deletes.
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Before you ask.
Do I need the Profit Leak Report first?
Not necessarily. The free 30-minute call decides it. If the fix is obvious, I quote the build straight away. If your business has more than one leak and you want them itemized and priced before you spend, the Report does that, and the fee comes off the build in full within 60 days. Either way you don't pay for a diagnosis you don't need.
I only want one thing built. Is that too small?
No. A useful first build can be exactly that: one digest, one chatbot, one filing automation. Those are quoted as a setup fee plus a monthly retainer to run and maintain them, and you add the next one when the first has paid for itself. Full systems, like the phone receptionist, start at a fixed build price.
What does 'fixed scope, fixed price' actually mean?
You get a written quote before I start: what's being built, what it does, what it costs, when it's done. That number doesn't move unless you change what's being built. No hourly billing, no surprise invoices, no 'phase two' you didn't agree to.
Who does the work?
I do. Not a team you never meet, not an offshore desk. The person who diagnosed your business builds the fix, tests it against your real jobs, and answers the phone when something needs adjusting.
What if it doesn't work in my business?
Every build is tested against your real work before you rely on it, and the acceptance terms are in the quote: what 'working' means, in writing, before money moves. You also own what's built: documentation and handover are part of the deliverable, not a ransom.
What happens when the AI goes down at 9pm on a Saturday?
Every build ships with a fallback route: if the system can't take a call, the call goes to your existing voicemail or answering service instead of dead air. It's part of the acceptance test before go-live, not a promise in a paragraph. I watch alerts from 06:00 to 23:00 Central European Time. That covers midnight to 5pm on the US East Coast and 5am to 10pm in the UK. Outside those hours the fallback route takes the call and I fix it before your morning. I have a day job teaching entrepreneurship for Ungt Entreprenørskap. This business runs before and after it, and I say so because you'd find out anyway.
What does it cost per month after the build?
After the build, every system carries a monthly fee. For the receptionist that's the phone line, the minutes and my monitoring, typically several hundred dollars a month at single-shop volumes. For a single automation it's a smaller retainer that covers running it and fixing it when a supplier changes something. I quote the exact figure with the build, before you sign anything.
We have a dispatcher and a CSR desk. Is this for us?
Best fit for the phone system: one to ten trucks, with an owner or dispatcher who acts on a text within minutes. Bigger shop with a CSR desk? The handoff goes to your desk, not the owner, and pushing the lead into ServiceTitan, Housecall Pro or Jobber is scoped per build. It never auto-books. For automation work, size doesn't matter: a founder with a Slack and an inbox has the same leak as a six-van shop.
Tell me what needs fixing.
If you've had the call or the Report, name the finding. If you haven't, tell me what's eating the week and I'll tell you whether to start with a diagnosis, a build, or a tool you can buy.